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cloud for Edge Secure Web Gateway (formerly ProxySG)Īdditional diagnostic resources are available at Diagnostic. Download GatherSymantecInfo for issues with other Symantec productsĭiagnostic.

Download wssa-diag.sh for issues with WSS Agent or Unified Agent.

Run the following command from a terminal:Ĭd /opt/Symantec/sdcssagent/IPS/tools. Get Agent Info script can be used to collect SES Linux Agent logs.

Mark the file as executable to run as superuser.

Save n to a directory on the computer.

Right-click this link and choose "Save Target As" or "Save Link As". The method used to gather logs on a Linux system is dependent upon whether the SEP for Linux client or the SES Linux Agent is being used.

Follow the on-screen instructions or consult the Table of Contents below to find further instructions for using SymDiag depending on what you want to accomplish with SymDiag.

On the Windows desktop, double-click the SymDiag.exe icon.

Download SymDiag SymDiag for Windows (2.1.316.11253)